Having a bad day

Rain on a window with a street in the background. A semi transparent speech bubble is overlaid with the words ‘having a bad day’. A yellow lozenge is in the bottom left with the word Joy.

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Emma Parnell

Emma Parnell

Freelance specialist in user research, service design and brand development. designforjoy.co.uk Previously @wearesnook, @nhsdigital, @wearewithyou.