Dec 16, 2022Year Note 1–2022**I’m no longer writing on Medium. To receive my weekly weeknotes direct to my inbox, sign up to my SubStack.** I’m writing this from the same spot, in the same pub, that I was this time last year looking out over a cold but sunny Broadstairs beach. This time last…Self Employed6 min readSelf Employed6 min read
Nov 21, 2022Goodbye brand**I’m no longer writing on Medium. To receive my weekly weeknotes direct to my inbox, sign up to my SubStack.** When I launched Joy, over a year ago now, I thought I needed a ‘thing’. A tangible position in the market that people could connect with and say ‘I want…Service Design4 min readService Design4 min read
Nov 8, 2022Becoming VAT registeredWhile a lot of my writing is fairly introspective, I also like to write about practical things that will help others and often write about topics that others shy away from. One of the topics that ticks both of those boxes is money. I wrote about it before when I…Service Design3 min readService Design3 min read
Oct 25, 2022Does collaboration change when you’re freelance?I’ve been thinking a lot about collaboration recently and how it differs when you’re working freelance to when you’re working with colleagues. I’ve been thinking about how the dynamic changes when two or more people work together that are not united under a company banner. There are logistical things you…Service Design5 min readService Design5 min read
Oct 10, 2022How to scaleI’ve been thinking a lot recently about how to scale Joy and about whether I even want to scale it. I’m in the privileged position at the moment to be able to turn down requests for work. Sometimes that’s ok if it’s not exactly the kind of work I want…Service Design4 min readService Design4 min read
Oct 4, 2022Our industry is racistThis won’t be new news to a lot of people, especially people of colour who’ve ever tried to get a job in our industry. Trigger warning: This piece discusses issues of racism that may be triggering. Yesterday I was halfway through writing this weeknote, toying with what to write about…2 min read2 min read
Sep 26, 2022Struggling to writeI’ve broken my writing habit recently and I’m annoyed with myself for that. When I first started my weekly writing habit around a year ago I was skeptical about my ability to keep it up, happily I found it came easily. My format and reason for writing evolved over time…User Centered Design3 min readUser Centered Design3 min read
Sep 12, 2022When things get busyI’m in the middle of a two week period where everything has landed at the same time. I have three live projects at the moment, there’s a workshop for all of them, as well as a delayed presentation for a project that finished a few weeks ago. Last week I…Service Design4 min readService Design4 min read
Aug 22, 2022You’ll ruin your reputationHow often, as a woman who runs a business, have you been told not to do something because it will ruin your reputation? How often have you held back from saying something you believe for fear of burning a bridge? A few years ago I would have been the same…Service Design4 min readService Design4 min read
Aug 15, 2022A new strain of anxietyI was on holiday last week so this week it feels necessary to write about something more personal. I always hesitate a bit when I do this, like the time I wrote about graduating from therapy, but then I remember my God and hero Brene Brown and her work on…Service Design4 min readService Design4 min read